Refund Policy

Last updated: 22/11/2025

ZealApps (“we,” “our,” or “us”) strives to provide high-quality software solutions and services. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. General Policy

All sales of software, digital products, or services are final unless otherwise stated in this Refund Policy. By purchasing or subscribing to our products, you agree to the terms described herein.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Technical Failures: If our software is defective, does not function as described, or cannot be delivered due to technical issues, and we are unable to resolve the problem within a reasonable time.
  • Unauthorized Charges: If a payment is made in error or without authorization, we may issue a refund upon verification.
  • Trial or Subscription Refunds: If you cancel a subscription within a trial period (if offered), you may be eligible for a full refund. After the trial period, subscription fees are typically non-refundable.

Note: Refund requests must be submitted within 30 days of the purchase or subscription date.

3. Non-Refundable Items

The following are generally not eligible for refunds:

  • Completed services or projects delivered according to agreed specifications
  • Partial use of software or services
  • Change of mind, preference, or business circumstances
  • Any third-party services or products purchased through our platform

4. How to Request a Refund

To request a refund, please:

Contact our support team.

Provide the following information:

  • Name and contact information
  • Order number or subscription details
  • Reason for the refund request
  • Allow up to 7 business days for us to review your request.

Refunds, if approved, will be processed using the original payment method.

5. Modifications

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on our website, and the “Last updated” date at the top will indicate the revision.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us.